WholeTier support
Helpful answers from a real team.
Tell us what you were doing, what you expected, and what happened. We will help you identify the safest next step.
Email support
support@wholetier.com- Hours
- Monday–Friday
9:00 AM–5:00 PM Pacific Time - Initial response target
- Within one business day
Help us understand the issue
Include the details below when they are relevant. Never email passwords, access tokens, payment card details, or other secrets.
- Your store domain
- The rule name and current status
- The product or collection involved
- The exact warning or error shown
- Steps that led to the issue
Urgent pricing concern?
Pause the affected rule in WholeTier if it is safe for your workflow, then email support with “Urgent pricing concern” in the subject line. WholeTier’s safety boundary is designed so retail and compare-at prices remain unchanged.
Business information
- Legal owner
- C & E Designs Inc.
- Business address
- 45 Commonwealth, Irvine, CA 92618, United States
- Support email
- support@wholetier.com